Let’s find the right starting point
Services are available in person in Charlotte, North Carolina and Atlanta, Georgia, and by secure telehealth in North Carolina, South Carolina, Georgia, and Virginia. South Carolina and Virginia are served virtually.
Office: (877) 305-0570 · Fax: (877) 418-3074 · Email: dr.ca@cheryllandrews.com
Every appointment starts with a request
All appointments begin with a request. Submit the request form below, or call the office and the request is taken by phone.
Booking a time creates a request, not a confirmation
Requested times are reviewed and approved by Dr. Andrews, usually within one business day. Once approved, you will receive an intake packet to complete before your first session. Please allow time to complete it — the first appointment cannot proceed without it.
- Submit a requestUse the form that matches you, new client or returning client, or call (877) 305-0570.
- Tell us your preferred timesService-specific routes are listed below if you already know what you need.
- Wait for approvalDr. Andrews reviews and approves, usually within one business day.
- Complete the intake packetIt arrives after approval and must be finished before the first session.
Request an appointment
Every appointment begins with a request. New clients and returning clients each have their own form. You may also call the office and the request is taken by phone.
New client inquiries
Start here if you have not been seen by this practice before. Tell us what you are looking for and the office will follow up to confirm fit and next steps.
New client inquiryReturning clients
Already an established client? Use this form to request your next appointment.
Request an appointmentPrefer to call? The office takes appointment requests at (877) 305-0570.
Service-specific routes
If you already know which service you need, these go straight to the right place.
Clinical Function and Accommodation Consultation
Private pay only; not billable to insurance and no superbill is issued. Fees are confirmed in a written fee agreement before services begin.
Request a consultationFunction-Focused Psychotherapy
Individual therapy, ages 16 and older. Insurance accepted. Telehealth across NC, SC, GA, and VA; in person in Charlotte and Atlanta.
Request an appointment Call for in-person appointments: (877) 305-0570The Bridge Program
Autism and co-occurring mental health treatment for children, teens, and adults. Entry requires an evaluation stating Autism Spectrum Disorder plus at least one mental health diagnosis.
Make a referral About the programClinical Supervision
For associate-level clinicians, LPC Residents in Virginia, and student counselors in NC, SC, GA, and VA. Fees are discussed directly during the initial consultation.
Request a supervision consultationNot sure which service you need? Send a general inquiry and the office will help you sort it out.
Where services are provided
Charlotte, North Carolina In Person
10130 Mallard Creek Road, Suite 207
Charlotte, NC 28262
Direct: (980) 381-2880
Main office: (877) 305-0570
Atlanta, Georgia In Person
1447 Peachtree Street NE, Suite 208
Atlanta, GA 30309
In-person availability is offered approximately one week each month.
Direct: (470) 800-7920
Main office: (877) 305-0570
South Carolina Telehealth
Served statewide by secure telehealth.
Direct: (839) 218-7118
Main office: (877) 305-0570
Virginia Telehealth
Served statewide by secure telehealth.
Direct: (571) 748-5959
Main office: (877) 305-0570
Sending a referral
Medical and behavioral health providers, employers, and human resources teams can send a referral using the online referral form, or by calling the office at (877) 305-0570, faxing (877) 418-3074, or emailing dr.ca@cheryllandrews.com. Audience-specific detail on referral triggers and process is on the Referrals page.
The Bridge Program accepts referrals from care managers, prescribers, psychologists and LPAs, pediatric and primary care, hospital and discharge planners, ABA providers, residential and AFL providers, schools, vocational rehabilitation, and families. Use the same online referral form, which accepts document uploads, and attach the evaluation stating Autism Spectrum Disorder. Bridge referrals may also be faxed to (877) 418-3074 or emailed to referrals@cheryllandrews.com. A Care Navigator contacts the referral source and the family within two business days.
Attorneys, legal support teams, workers’ compensation carriers, third-party administrators, insurers, and case-management firms: these referrals are not accepted here. They are handled through a separate firm, The Vocational Standard — (980) 326-0616 or cheryl@thevocationalstandard.com.
EAP authorizations should be sent to dr.ca@cheryllandrews.com.
Forensic and vocational matters — including expert-witness services, employability analysis, and earning-capacity analysis — are handled by a separate firm, The Vocational Standard, at (980) 326-0616 or cheryl@thevocationalstandard.com.
Practice policies at a glance
| Cancellations | A $90 fee applies to appointments not cancelled with at least 24 hours’ notice. |
|---|---|
| Psychotherapy payment | Billable to insurance, including most commercial carriers, select Medicaid and Medicare plans, and most EAPs. |
| Consultation payment | Private pay only. Not billable to insurance; no superbill is issued. |
| Who you will see | Dr. Andrews is the lead clinician, supported by Clinical Assistants providing services under her supervision. Assignment is confirmed with you before the first appointment, and you may request to work directly with Dr. Andrews. |
| Not a crisis service | This practice does not provide emergency or crisis care. If you are in immediate danger, call 911. For mental health crisis support, call or text 988 to reach the Suicide & Crisis Lifeline. |